Support and Management Services

Historically, this line of service is what formerly UDS Technologies and now NCIT were founded on. Our Support Services forms the base that other Professional Services rely on.

In addition to traditional Support Services, NCIT operates an authorized repair centre for many brands of computer hardware such as Compaq, Hewlett Packard, Dell and many more.
The listing below indicates the breadth of support services that NCIT is capable of offering:

Support Services includes:

• Telephone support

• Remote diagnostics

• Reactive onsite engineering for problem and fault resolution

• Equipment and network maintenance

• Hardware diagnosis and repair

Management Services includes:

• Remote monitoring of network devices and services

• Proactive onsite engineering for scheduled preventative maintenance

• Facilities management